Refund & Cancellation Policy
Last updated: 18 August 2026
Corinata Solutions Private Limited
CIN: U62013KL2024PTC088130
GST: 32AALCC9288Q1ZP
Registered Office: Door No.15/97, Vayanappillil, Chenthrappinni, Kannampallipuram P.O., Thrissur, Kerala - 680687
Email: contact@corinatasolutions.com · Phone: +91 8310411923
1. Overview
This policy explains how Corinata Solutions Private Limited handles cancellations and refund requests for course enrollments and career services (resume making, professional profile creation, and career counselling). By enrolling in any course or service, you agree to this policy.
2. Delivery of Services
Our courses and services are delivered digitally/in person as training and advisory services — no physical goods are shipped. Once your enrollment is confirmed, we will communicate the schedule, access details, and any materials relevant to your course or service directly to you.
3. General Policy: No Refunds
As a general rule, fees paid for a course or service are non-refundable once an enrollment is confirmed. This applies regardless of whether you have started attending sessions or accessed course materials, unless an exception under Section 4 applies.
4. Exceptions (Case-by-Case)
We understand that exceptional circumstances can arise. Requests for a refund or other resolution will be considered on a case-by-case basis, entirely at Corinata Solutions' discretion, in situations such as:
- A course or batch is cancelled or indefinitely postponed by Corinata Solutions;
- A duplicate or erroneous payment was made;
- A verifiable technical error on our end prevented access to a paid course or service.
Raising an exception request does not guarantee that a refund will be granted. Each case is reviewed individually, and our decision is final.
5. Cancellation Before Enrollment Is Confirmed
If you wish to withdraw an enrollment request before payment has been processed and confirmed, no charge applies. Once payment is confirmed, Section 3 above governs.
6. How to Raise a Request
To raise a cancellation or exception refund request, contact us at contact@corinatasolutions.com or +91 8310411923, including your name, the course/service enrolled in, payment details, and the reason for your request.
7. Processing of Approved Refunds
Where a refund is approved under Section 4, it will be processed to the original mode of payment, typically within 7–10 business days of approval, subject to your bank's or payment provider's own processing timelines.
8. Changes to This Policy
We may update this Refund & Cancellation Policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised.
9. Contact Us
For any questions about this policy, contact us at contact@corinatasolutions.com or +91 8310411923.